Overview
We at are committed to providing quality products/services to our customers. If you are not entirely satisfied with your purchase, we’re here to help.
1. Eligibility for Refund
You may request a refund within [number of days, e.g. 5 or 7] days from the date of purchase.
Digital products (such as downloadable files, VDJ packs, or templates) are non-refundable once downloaded or accessed, unless there is a technical issue from our side.
2. Non-Refundable Items
Downloaded digital products.
Services that have already been delivered or partially used.
Customized or personalized items.
3. How to Request a Refund
To request a refund, please contact us at [your support email] with:
Order ID
Reason for refund
Proof of issue (if applicable)
We will notify you via email regarding the approval or rejection of your refund request within 3–5 business days.
4. Approved Refunds
If approved, the refund will be processed back to your original method of payment within 5–7 business days, depending on your bank/payment provider.
Need help?
Contact us at [support Email or WhatsApp number] for any refund-related queries.
